You probably won’t know it, however pretty much every PC and Mac nowadays are furnished with Remote Desktop Support abilities. It’s a cunning stunt, really: Remote Desktop Support permits us to distantly get to your PC so we can analyze and fix your PC, Server, MAC, and Laptop or system directly here from our best in class Technical Support community – any place you are! No compelling reason to unplug your PC and take it down to us. There’s even no compelling reason to have us come out to you. We can do everything from here, and you can even watch the entire thing on your screen. Consider it like a player-piano, just with a console rather than keys.
Over the phone, we explain step-by-step on how to activate Remote Desktop Support so that we can gain access to your computer from our offices.
Once this is done, your remote can securely access your computer and conduct the same tests that would be conducted onsite. In fact, Remote Desktop Support allows us to control your computer as though we were actually there, which enables us to diagnose and cure computer problems.
You should know that it might actually be that your problem can’t be fixed with Remote Desktop Support – but if this is the case, we will let you know and discuss other options with you.
The whole process can be performed while you watch from the privacy of your home or office. Just sit back, we’ll take care of the rest. It’s that easy!
Your information and privacy are guaranteed at all times. You can be sure that you’re in good hands!
If you need remote desktop support, awesome! Download the software link below then call our office to book in with one of our remote engineers, (03) 8716 4418